We are recruiting for a Customer Service Representative to join our Kindred Rehabilitation Services Division in St. Louis, Missouri.
This is an exciting opportunity for a unique, bright, and driven individual to gain experience in the healthcare industry. Our mission is to promote healing, provide hope, preserve dignity, and produce value for each patient, resident, family member, customer, employee and shareholder we serve. Join us!
Successful applicants are highly skilled, intelligent, and confident; detail-oriented; passionate about completing tasks in a timely and efficient manner. Kindred prides itself on interacting with our clients in a professional and expedient manner. In this position, you will impact our clients' first impressions of working with Kindred, reinforcing our role as a leading healthcare company.
Daily communication via phone and email with field personnel, area managers, and clients including but not limited to: answering questions, resolving problems or troubleshooting, and general training on policies and procedures.
Creation of monthly invoices and billing memos. Associated responsibilities include, but are not limited to: verification of complete billing, obtaining appropriate approvals, troubleshooting billing errors or system issues, knowledge of and adherence to ‘special requests’ of each facility, and management of distribution recipients.
Assisting with payroll correction and approvals, review of payroll issues, and preparation, submission and follow up on manual check requests.
Other duties as assigned.
High school diploma
2+ years of experience in a professional office environment with emphasis on computerized invoicing and customer service preferred.
Intermediate level of knowledge of Word and Excel
Depending on a candidate's qualifications, this position may be filled at a different level.
If you are a current Kindred/RehabCare employee Click Here .
Job : Administrative/Clerical/Secretarial Primary Location : MO-St. Louis-Kindred Hospital - St. Louis Organization : 4680 - Kindred Hospital - St. Louis Shift : Day