Manager, Application Development & Support – Epic Revenue
Tampa General Hospital (TGH), located on beautiful Davis Islands in downtown Tampa, FL, is one of the largest and most comprehensive medical centers in Florida. TGH is a level one Trauma Center and a certified Regional Burn Center that excels in the care of critically ill patients.
Under the direction of the Director of IT Business Applications, the Manager for Application Development & Support:
Directs the acquisition, control and maintenance of the organization’s computer system applications.
Analyzes products and recommends the use of new technologies and services to senior management.
Manages application access and use.
Establishes and implements policies and procedures for application acquisition and usage throughout the institution.
Assigns work to application project leaders and analysts.
Establishes action plans and priorities.
Recruits, maintains and supervises a workforce for acquisition and support of computer system applications.
Counsels, appraises, disciplines and rewards employees.
Oversees payroll for assigned employees.
Oversees budgeting and long-range planning for human resources, computer system applications and office management for assigned responsibilities.
Initiates and participates in contract negotiations; monitors and authorizes invoice payments.
Prepares activity, progress, quality and trend reports.
Responsible for performing job duties in accordance with mission, vision and values of Tampa General Hospital and the Information Systems division.
Supports Epic and non-Epic applications.
Demonstrated competence in the following Leadership functions, abilities, and skills: Planning, Organizing, Directing, Staffing, Coordinating, Reporting, budgeting.
LEAN/Six Sigma Process Improvement, and Ability to lead effectively in a Matrix Organization.
Demonstrated ability to Solve Problems, Influence People, Adapt Approaches, and Deliver Results.
Bachelor's degree in Information Technology, Business Management or related field.
5-7 years progressive management and supervisory experience with Epic Financial modules required.
Experience in leading healthcare business applications selections, implementation, and tracking projects to successful execution.
Managing and leading staff, and collaborating with the customer base, as well as, experience in preparing and managing budgets.
Experience writing and implementing department policies and procedures required.
Operational experience in all aspects of the Revenue Cycle: Accounts receivable, Accounts payable, Charge Capture, Claims processing, Statements, Account follow-up for both insurance and self-pay and reimbursement analysis.
3-5 years hands-on build in Resolute Hospital Billing and/or Professional Billing required with current certification in Epic Resolute- Hospital and/or Professional Billing.
Epic claims certification required.
To learn more about Tampa General Hospital or to apply, please visit www.tgh.org/careers.