This position provides expertise in selected business or healthcare processes and participates in formulating system scope and objectives relative to the company’s requirements. Works as part of a team who provides knowledge, guidance, research and fact finding expertise to define, design and modify specifications and processes of information systems. Incumbent participates in establishing system documentation standards and quality assurance methodologies for systems and applications.
About Tanana Valley Clinic
Tanana Valley Clinic (TVC) has provided state-of-the-art medical services to the Fairbanks Community and Interior Alaska for over 50 years. TVC is a 73-provider multi-specialty group. We have an excellent group of physicians and clinical staff, many of whom have been at TVC for 20+ years, as a testament to our friendly work environment. Our passionate staff seek to make TVC the Medical Home for the people of the Interior of Alaska.
*Electronic EHR experience highly preferred
Monday - Friday
Provides information for staff and various committees guiding the design, implementation and maintenance of application and system specifications and processes. Participates in task forces to plan, implement, and coordinate facility activities to maximize information technology service quality, effectiveness and efficiency.
Participates as part of a team to assemble requests for information/proposal (RFI/RFP), return on investment (ROI) calculations, capital or operating budgets data or other specifications and documents.
Creates application and end user documentation following applicable department, company and industry standards and policies.
Participates in the preparation of fully integrated testing scenarios. Analyzes information systems across multiple levels and states and their relationships. Provides information to be taken into account as part of the comprehensive testing plans.
Identifies, investigates, tracks, and resolves minor project, system or application errors ensuring the solution is timely and of acceptable quality.
Participates in the designs of end user training and curriculum for applications and systems. Participates in the initial rollout and ongoing training of the user community.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
NOTE: The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.
Must possess an associate's degree in a related field or equivalent combination of relevant education, technical, business and healthcare experience.
Must have at least 1 year of experience in a healthcare environment or an equivalent combination of relevant education, technical, business and healthcare experience.
In some cases, this position may require clinical certification or licensure as a Licensed Practical Nurse, Medical Assistant, Respiratory Therapist, Pharmacy Tech, etc.
Requires intermediate to advanced skills using word processing, spreadsheet, database and other standard business applications. Requires communication and presentation skills to engage technical and non-technical audiences. Requires ability to communicate and interact across facilities and at various levels.
As is typical in this industry, variable shifts and hours, and on-call duties may be required.
Additional related education and/or experience preferred.
Requires extensive sitting with periodic standing and walking.
May be required to lift up to 20 pounds.
Requires significant use of personal computer, phone and general office equipment.
Needs adequate visual acuity, ability to grasp and handle objects.
Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
May require off-site travel
Foundation Health Partners is an EEO/AAP employer; qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
About Fairbanks Memorial Hospital
Fairbanks Memorial Hospital is a non-profit facility owned by the Greater Fairbanks Community Hospital Foundation. A Joint Commission-accredited facility with 152 licensed beds, Fairbanks Memorial Hospital is the primary referral center for residents of Alaska's interior. We have a strong patient to nurse ratio and a culture of Shared Leadership. In addition to our exceptional clinical environment, our location offers incomparable lifestyle rewards away from work. In Fairbanks, small-town living, spectacular natural beauty and endless recreation combine to create a one-of-a-kind place to live, work and play.