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Lab Support Assistant Manager - AdventHealth - East Orlando
Top Reasons to work at AdventHealth - East Orlando
AdventHealth East Orlando, a 265-bed community hospital, has been serving East Orlando residents since 1941 as an innovative local leader that fills a vital need in a fast-growing area
A recent 200,000 square-foot expansion project upgraded the hospital to 265 beds, with a spacious patient tower and 80 new private rooms designed to enhance the holistic care experience
Annual number of emergency cases: 89,018
Work Hours/Shift: Full Time Day Shift
You Will Be Responsible For:
Demonstrates through personal behavior AdventHealth's Core Values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork as outlined in the organization's Performance Excellence Program.
Performs assigns and oversees pre-analytical laboratory activities, which may include general equipment maintenance, function checks and documentation; inventory control and supply stocking; blood specimen collection; biological specimen processing; cleaning and disinfection of selected or assigned laboratory equipment and spaces; and other pre-analytical activities. Provides and acts on technical and support information related to the elements of laboratory testing for all age groups, from neonates through geriatric patients.
Supports staff using effective scheduling, workload assignments, and troubleshooting problems; motivates high performance and productivity from employees.
Actively participates in, and has knowledge of, laboratory and hospital Performance Improvement activities, including resolution of customer services issues, evaluation of new equipment and/or procedures or methods, preparation and review of staff quality and efficiency reports; and monitoring staff performance to enforce technical and service standards.
Assists department manager with department staffing, including interviewing replacement staff members as appropriate, ensuring appropriate orientation of new employees, ongoing training, coaching, mentoring and documented competency assessment; acts as a proficient resource for all departmental tasks and training. Assists with the coordination/facilitation of the clinical experience of students in a AdventHealth or affiliated education program.
Participates as a member of various committees or teams for AdventHealth Laboratory as assigned. Assists Laboratory management with special projects as assigned.
What You Will Need:
Exhibits technical skills and aptitudes related to the specific laboratory specimen collections as performed in department or work area assigned.
Displays the ability to comprehend, measure, reason, match, problem solve, and exercise judgment under minimal supervision.
Three years' experience in a Clinical Laboratory setting.
Associates degree or 2 years post-secondary education in Management/Business or Health related fields
National Phlebotomy or Medical Lab Assistant Certification
The Lab Support Assistant Manager assists the department manager in the daily operation of the clinical support areas. This includes: workflow facilitation; preparation and review of staff quality and efficiency reports; monitoring staff performance to enforce technical and service standards; ordering of department supplies; preparation and compliance for inspections; maintenance of employee personnel files; coaching; meeting attendance in absence of Manager; interviewing, orienting, and scheduling of employees; motivating high performance and productivity from employees. On call hours may be required. Promotes and actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.