San Luis Valley Health (SLVH) is seeking a full time Director of Revenue Cycle. In line with SLVH’s vision, mission and values, the Director is responsible for managing and leading all functions falling within the Revenue Cycle; including Patient Financial Services, Patient Access, Patient Accounting and Coding. A successful Director will enhance and maintain a high-functioning revenue cycle process through a cross-departmental organizational structure, concentrating resources on improving core clinical care delivery and protecting the assets of the facility. This position offers competitive pay, an attractive management-level benefit package, including monthly cell phone stipend and eligibility for annual variable pay bonus.
Job Qualifications & Experience:
Required qualifications include: Master’s Degree in Business, Accounting, Finance or other related field, at least 5 years’ experience in Revenue Cycle; healthcare setting and strong knowledge of billing software programs, including but not limited to: Meditech, Paragon, Relay Clearance and Relay Assurance preferred, and 5-7 years’ demonstrated management and supervisory experience. 15+ years of experience combined with a Bachelor’s Degree may also be considered.
A successful candidate will have experience supporting staff and leadership through an electronic medical record system upgrade, possess strong customer service and interpersonal skills as well as abilities to problem solve, effectively plan and organize their work, have solid oral and written communication skills, stamina to work in a fast-paced, challenging and complex environment, ability to lead meetings, manage staff expectations, and convey information in a meaningful way to leadership.
Primary Duties Include:
Oversee all aspects of Coding, Billing, Collections, and related billing management functions of the Revenue Cycle for SLV Health.
Responsible for revenue related financial analysis and organizational reporting, using IT knowledge and application competency as related to all software applications used in revenue cycle and maintains compliance with all audit standards, including internal control.
Approve all changes to the charge master following policy protocols; standard changes of lab, supplies, drug, etc; multiplier and comprehensive changes with senior team approval.
Monitors and reports on key metrics such as cash collections, days outstanding, unbilled, denials, etc.
Establishes and maintains controls and procedures for all payments collected and posted in the billing system(s), manages proper adjustments of patient accounts, and directs bad debt write off processes.
Maintains effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
Directs the development of tactical plans and operating budgets to achieve strategic goals; monitor progress toward goals throughout the year.
Hires, trains, evaluates and develops assigned managers and supervisors.
Concentrates resources on improving core clinical care delivery and protecting the assets of the facility; achieves annual and periodic goals for statistical indicators of revenue cycle performance and for the overall financial performance of SLV Health.
Serves as the primary contact for revenue cycle matters with financial auditors.
Maintains competency by engaging in various training and continuing education programs as approved by the CEO.
Internal Number: RevCycle312
About San Luis Valley Health
San Luis Valley Health is a regional health provider serving the San Luis Valley, Colorado and beyond. In addition to our state-of-the-art hospital located in Alamosa, we also operate clinics throughout the Valley and another hospital in Conejos County.
We are proud to offer talented, experienced caregivers using the most advanced techniques and technology, along with a genuine sense of caring. Our patient-centered medical home is more than just a building; rather, it is a team of health care professionals providing comprehensive and continuous medical care.
We are located in the heart of the San Luis Valley in south central Colorado. Our fully accredited 49-bed hospital provides outstanding care for those in need of general Medical/Surgical, Intensive Care and OB hospital services.