This position will be responsible for ensuring that all patient charges are captured in a timely and appropriate manner for the Hospital ED and Nursing Units. Responsible for entry of hourly observation, blood administration, infusion and injection services, emergency department procedure and E/M facility levels charges accounting for over $10M in yearly revenue. A primary function is to ensure the accuracy and completeness of charge capture through supporting documentation in order to produce compliant patient bill. This is to be done in a timely fashion to avoid department late charges and potential loss of hospital/department revenue and to insure the accuracy of department productivity.

NON-EXEMPT

Posts charges focusing on EMR documentation of injection and infusion procedures, blood administration, E&M charges, and facility level fees, or others as may be necessary.

Posts the charges to the Meditech patient account using batch entry process, including the removal of inaccurate charges and replacement of corrected charges.

Identifies, analyzes, and reconciles charge based errors, based on the clinical documentation.

Assures questioned charges are resolved and posted within 3 business days of encounter date of service or discharge.

Communicates productively and professionally with clinical staff and physicians as questions arise regarding the accuracy and compliance of charge entry..

Demonstrates a good working relationship with various clinical and non-clinical departments, nurses, leaders, and providers.

Assure all records are available for review through the appropriate use of the Electronic Medical Record (EMR)

Records summary of Weekly/Monthly activities and errors in a defined worksheet.

Notes any trends which would indicate the need for further staff education, and coordinates the education with Department Manager.

Works with Utilization Review on discrepancies on Inpatient versus Observation Status or Outpatient in a bed patient status.

Responds to billing enquiries on error or questions on billing rejects or patient complaints.

Responsible for identifying issues and implementing process improvements through policy or procedure changes so that charges and productivity statistics can be recorded accurately.

Incumbents may be required to perform job related tasks other than those specifically presented in this job description.

Participation in the department's performance improvement and continuous quality improvement (CQI) activities is required.

Treats others with respect; maintains confidentiality at all times.

Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations.

Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.

Professional Requirements:

Adheres to dress code.

Completes annual educational requirements.

Maintains regulatory requirements.

Wears identification while on duty.

Maintains confidentiality at all times.

Attends department staff meetings as required within the department.

Reports to work on time and as scheduled; completes work in designated time.

Represents the organization in a positive and professional manner.

Actively participates in performance improvement and continuous quality improvement (CQI) activities.

Coordinates efforts in meeting regulatory compliance, federal, state and local regulations and standards

Communicates and complies with the Benefis Health System Mission, Vision and Values as well as the focus statement of the department.

Complies with Benefis Health System Organization Policies and Procedures.

Complies with Health and Safety Standards and Guidelines.