Registration Representative Physician Office FT Days AdventHealth Sebring

Top Reasons to Work at AdventHealth Heartland

• Faith Based & Mission driven Facility
• Largest Employer in the County
• Surrounded by beautiful Lakes, Golf Courses and Floridaâ™s oldest State Park
• Close knit community with a home town family feel
• 2 hours to just about any beach on either Coast

You Will Be Responsible For:

• Ensure all insurance verification and authorizations are obtained prior to services being rendered when applicable.
• Ensure all notes/events are documented in the facilities Electronic Health Record (EHR).
• Ensure all signatures are obtained to complete a registration or admission; this includes the consent/living will, HIPAA, and Important Message from Medicare (IMM).
• Ensure collection of co-payment/deductible amounts on insured patients or submit to supervisor or designee for review/approval prior to outpatient procedure or inpatient discharge; or at time of discharge from ED.
• Ensure collection of self-pay customers, set up necessary financial arrangements or submit to supervisor / designee for review and approval prior to outpatient procedures or inpatient discharge; or at time of discharge from ED.
• Ensure complete and accurate information for patient documentation, including demographic and billing information per department guidelines.
• Ensure compliance with guidelines and duties as assigned per policy. This includes EMTALA, JCAHO and HIPAA regulations. It is the representativeâ™s responsibility to remain well informed through the intranet and/or department manual.
• Ensure coverage is maintained at the needed level by fulfilling the rotation call list as needed.

• Minimum of a High School Diploma or Equivalent
• Microsoft Office Suite experience
• Computer experience
• Collection experience
• Communication skills experience
• Customer service skills experience

Responsible for directing customers and visitors to proper departments/floors. Responsible for the registration and/or admission of patients by obtaining complete and accurate information to facilitate other hospital activities requiring patient information. To obtain accurate insurance Information and required authorizations.