Confirm all medical records are available for office visit.
Perform any needed screenings and order appropriate tests.
IV administration and wound care
Review quality metrics, perform vitals, screenings and medication reconciliation.
Perform check out process with patient.
Post visit follow up call.
Educate members on their care team and how they’ll assist them throughout care.
Assist with the coordination of care across the continuum, such as: scheduling appointments and referrals, coordinating referrals, and sharing or transferring information with the patient’s internal and external care team.
Participate broadly in the daily operations of a primary care practice, such as: Answering incoming phone calls, assisting with front desk inquiries, and ensuring general upkeep of the clinical space.
Communicate through various digital channels.
Other duties as assigned.
KNOWLEDGE AND SKILLS REQUIRED:
Knowledge of chronic disease management.
Empathetic nature and a distinct ability to consistently provide top tier service.
Driven by passionate desire to enhance and improve member outcomes.
Knowledgeable in patient advocacy and navigating complex systems.
Ability to function and assist others in a team-based environment.
Responsible for managing the member’s entire care plan with the guidance of the RN Case Manager and Provider.
Ability to support and navigate the health needs of the member.
Ability to build trust, rapport and work in a supportive way.
Ability to collaborate with entire team to meet the needs for the member
Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively to carry out job requirements.
Experience with computers required.
Actively participate in daily team huddles.
Administer medications, perform vital signs, ECG’s, and various point of care testing per providers orders.
KNOWLEDGE AND SKILLS PREFERRED:
Experience in guest relations or customer service
Experience with wound care
EDUCATION AND EXPERIENCE REQUIRED:
High school graduate or equivalent
Graduate of a Licensed Practical Nursing School
LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:
Current LPN License in the state of Florida
Current, valid CPR certification is required
AdventHealth Senior Care is looking for team members with a passion to transform health care and make a difference in the lives of seniors. AdventHealth Senior Care is an innovative primary care practice delivering comprehensive, high quality, team-based care for our members and their families. Our relationship-based care model is designed to provide coordinated health care through a curated network that improves the quality and outcomes in the communities we serve. Our member-centered approach focuses on individualized care to meet the unique needs of our members and is supported by our dedicated care team of primary care physicians, health coaches, nurses and an array of specialized services. We strive for clinical excellence and aim to increase quality, increase patient satisfaction and reduce unnecessary utilization of health care resources. AdventHealth Senior Care is creating a new connection around how whole-person care is delivered to better meet the full spectrum of health care needs in this senior population.
AdventHealth Senior Care is looking for a Health Coach to be responsible for facilitating a seamless health and wellness experience for our members. The primary responsibilities of the Health Coach LPN center around establishing trusting, supportive, collaborative relationships with members and their families. The Health Coach LPN build relationships with members to navigate and support the member’s health goals, working alongside those involved in the member’s care, across all settings and services. The Health Coach LPN is committed to improving the health of our members and proactively communicates with the care team/partners to provide step-by-step guidance for members. He or she cultivates a continuous, supportive relationship with members through emotional responsiveness and informative communication while always striving to convert the impossible into a reality. Individuals in this role are motivated to provide exceptional service to each member they encounter and are highly driven to meet the unique needs of a variety of members.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.