Medical Receptionist Winter Park and Downtown Orlando FT Days - AdventHealth Medical Group

Top Reasons to work at AdventHealth Medical Group

• Faith based & mission driven organization
• Central Florida’s premier multi-specialty medical group
• Comprehensive Employee Benefits such as Educational Reimbursement
• CREATION Health employee wellness and lifestyle programs
• Positive working climate to support a work life balance

• Welcomes patients appropriately, accurately updates, verifies and enters patient demographics (including insurance and billing) and processes/scans all forms into appropriate systems
• Maintains an effective operational flow by communicating patients’ status to appropriate team members and keeping patient apprised
• Provides education as necessary to patient regarding test locations, patient portal use, and follow-up (non-clinical) actions
• Respectfully but firmly requests co-pays and/or outstanding balance at time of check-in
• Ensures cash control by collecting, processing and balancing funds in the practice’s designated system and documents properly per AHMG guideline
• Must be willing to float to other AdventHealth practices, within reason, when patient load, vacation schedules etc. make it necessary

What You Will Need:

• High school graduate or equivalent
• In the event a minor, aged 16 or older is selected for the position, their continued enrollment in high school, trade school or college constitutes âœequivalentâ

The Medical Receptionist is responsible for greeting patients, scheduling appointments, verifying insurance, reviewing new patient registration, entering patient information into the practiceâ™s designated system, requesting and collecting co-pays/outstanding balances at the time of check-in/check-out. This individual is responsible for taking accurate messages and routing correspondence efficiently.  Serves as a liaison between patients and medical support staff