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Duke University Health System
Durham, North Carolina
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Patient Access Rep Lead - Admitting
DescriptionSummary:The Patient Access Lead Representative oversees the daily work flow of the Pt Access Services team for activity prioritization and process resolution. Supports the overall success of the department by demonstrating flexibility, collaboration, and cooperation in a team environment while maintaining a high level of production and service. Interviews patient or representative in a timely and efficient manner while securing all necessary information to create a medical and financial record. Prepares paperwork for the medical chart and billing folder. Determines financial status, obtain requirements needed for self-pay patients, requesting deposits, collecting deductibles and co-insurance and previous accounts due, writing receipts
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