Works with the supervisor or Dental Service Chief to monitor and make work assignments, provide input on performance, resolve daily workplace issues, and maintain efficient flow of patient care. May approve brief periods of leave, provide training to staff dental assistants, students and/or trainees; may recommend special advancements and promotions, disciplinary actions, etc. Individuals may perform ancillary assignments, including program management duties on an occasional basis. Lead duties: comprise at least 25% of the Lead Dental Assistant's time: Coordinates daily dental assistant work assignments at the start of the shift and throughout the day as the need arises. Monitors the status and progress of work and makes adjustment in accordance with established priorities. Participates in the management of dental supplies to assure adequate stock levels and appropriate storage. Serves as a liaison between the scheduler and the dentist to maintain efficient and productive use of the dentists' patient care time and minimize missed opportunities. Makes written instructions, reference materials, and relevant background material available. Obtains needed information on decisions from the supervisor on major issues and problems that arise; reports to the supervisor on individual performance, progress, and training needs of employees, and on performance problems. Makes recommendations to supervisor as requested concerning promotions, reassignments, recognitions of performance and personnel needs Maintains the dental station and treatment area in a clean and operational condition. Assures that the dental treatment area is set up and shut down each work day to maintain security of the clinic area and dental equipment. Monitors function of dental equipment and requests repair or replacement. Prepares electronic work orders and monitors completion. Chairside Assisting: Sets up operatory and/or surgery suite for planned dental procedure and cleans dental unit for timely turnover. Accomplishes all intra-operative procedures within standard infection control protocols. Assists in routine general dental procedures using concepts of four-handed dentistry. Maintains both routine and specialty dental equipment per manufacturer instructions and dental service standards. Dental Imaging: Exposes both standard and specialty dental imaging (i.e. TMJ, ceph, cone beam) in traditional and/or digital formats. Shares comprehensive working knowledge of imaging techniques and provides instruction to others. Infection Control and Equipment Sterilization: Disinfects oral appliances to prevent cross contamination. Properly prepares instruments for transfer to SPS for sterilization. Follows all Standard Operating Procedures for Reusable Medical Equipment. Works closely with SPS to ensure availability of instruments so that clinical care is not delayed Demonstrates proper infection control procedures in exposing images. Clinical Appointment Management: Assists in filling gaps in the doctor's schedule due to late cancellations and failed appointments. Works closely with HAS to ensure all scheduling requests are completed in a timely manner. Receives, assigns and manages all service level patient complaints and patient advocate complaints to ensure a prompt resolution. Manages dental urgent care clinic to ensure all patients care needs are met in a timely manner. Information Management: Maintains patient confidentiality per HIPAA with written and verbal information. Patient Safety: Modifies care as necessitated by patient's age and abilities (patient transfer and position). Provides accurate and understandable instructions to patients. Participates in patient identification and time out per Joint Commission requirements. Monitors patient condition during treatment, being alert for signs of physical distress. Direct Patient Care: Monitors patient vital signs (BP, pulse, pulse oximeter) and condition during invasive treatment and during recovery period following procedure. Applies topical anesthetic at the injection site. Applies topical fluoride. Makes impressions for diagnostic casts and preliminary impressions for prosthetic fabrication Removes plaque and soft debris from removable prostheses. Provides patient preventative education and oral hygiene instruction. Provides post-operative and other appropriate patient education. Work Schedule: Monday-Friday, 7:30 am - 4 pm. Financial Disclosure Report: Not required
Internal Number: 599424300
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.