This position is responsible for providing assistance with provider and facility issues. Assisting External Physician Relation Consultants as needed with supporting projects and related tasks as directed.
Coordinates and conducts new provider orientations by phone if needed.
Educate and provider support to network physician and ancillary providers.
Conduct weekly provider visits by phone if needed.
Document discussion, issues and action items researching claim issues and routing to the appropriate party for review.
Provide updates of demographic and billing information to applicable departments.
Assists with resolving administrative problems affecting network providers within contracted guidelines for which the network is responsible.
CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.