The Lead Dental Assistant Performs a variety of leadership functions to ensure the work of the organization is performed. Ensures that the organization's strategic plan, mission, vision and values are communicated to the unit and integrated into the unit's strategies, goals, objectives, work plans and work products and services. The Lead Dental Assistant position is located within the Finger Lakes Healthcare System at Rochester Outpatient Clinic. The incumbent works with the supervisor or Chief Dental Service to monitor and make work assignments, provide input on performance, resolve daily workplace issues, and maintain efficient flow of patient care; may approve brief periods of leave, provide training to staff dental assistants, students and/or trainees; may recommend special advancements and promotions, disciplinary actions, etc. Assignments at this level include but are not limited to: provides instruction to other assistants in achieving diagnostic quality radiographs, provides instruction in maintenance of all dental service equipment, provides primary support to the chief for the daily delivery of department programs, reporting, staffing and scheduling, coordinates the patients' care plans to reduce redundancies and delay in patient treatment. Lead Dental Assistants generally would be found in Complexity Level 1 (High Complexity) or Complexity Level 2 (Medium Complexity) facilities, or in facilities of lesser complexity levels where large dental services are found. Individuals may perform ancillary assignments, including program management duties on an occasional basis. Duties may include but are not limited to: Facilitates team or unit processes by working collaboratively with team members or employees to ensure that tasks are completed, that good working relationships among team members and with management are maintained, and that team priorities and goals, needs, and achievements are coordinated with management. Serves in staff dental assistant positions as needed. Must maintain current Dental Assisting National Board (DANB) certification. Leads a team of employees performing at the GS-6 level or below. Provides guidance and technical direction necessary for accomplishing the work of the team Serves as a work leader, assuring the work assignments of employees in the unit are carried out. Coordinates daily dental assistant work assignments at the start of the shift and throughout the day as the need arises. Performs a variety of leadership functions to ensure the work of the organization is performed. Ensures that the organization's strategic plan, mission, vision, and values are communicated to the unit and integrated into the units' strategies, goals, objectives, work plans, and work products and services. Articulates and communicates to the employees the work assignments and deadlines and timeframes for completion. Coaches the team in selection and application of appropriate problem solving methods and techniques, provides advice on work methods and procedures, and assist the employee(s) in identifying the parameters of a viable solution. Monitors the status and progress of work and makes adjustment in accordance with established priorities. Obtains assistance from the supervisor as needed for major issues or problems which arise. Trains team members in the accomplishment of tasks or projects. Maintains current knowledge and answers questions from team members on procedures, policies, and directives. Amends or rejects work not meeting established standards. Refers questions or matters to supervisor not covered by procedures, policies, or standards. Consults with supervisor on problems not meeting performance standards. Reports to the supervisor on individual performance, progress, and training needs of employees, and on performance problems Performs a wide range of intra-oral dental procedures and provides chairside assistance in the clinic. Provides chairside assistance in all routine general dentistry procedures, fully anticipating dentist's needs for all instruments, materials, and services using concepts of four-handed dentistry. Operates dental X-ray equipment for intra and extra oral radiographs Work Schedule: Monday-Friday 7:30am -4:00pm - Location is strictly Rochester OPC Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.