This position is responsible for managing, coordinating, and administering volunteer program(s) for an assigned facility or campus, which includes managing, recruiting, training, scheduling and evaluating a diverse group of volunteers in accordance with organizational vision, mission and philosophy. This position promotes and supports volunteerism through community programs and partnerships.
About Foundation Health Partners
Beginning January 1, 2017, Tanana Valley Clinic, Fairbanks Memorial Hospital and Denali Center became part of Foundation Health Partners, a wholly-owned subsidiary of The Greater Fairbanks Community Hospital Foundation. Foundation Health Partners will operate all three facilities through a 15-member Board of Directors. At Foundation Health Partners, our patients and residents are at the heart of everything we do. Community owned and operated we are dedicated to providing compassionate health care for every chapter in your life story.
24 hours per week
Varied/flexible weekdays, 8 hour days
Selects, orients, trains, schedules and evaluates volunteers in applicable Volunteer Services areas. Maintains volunteer staff files as required, including service hours, annual evaluations and in-service training and education. May supervise part-time support staff, providing for leadership and growth opportunities.
Develops and implements recruitment, retention and recognition strategies to achieve annual department goals. Designs and implements innovative programs in support of the strategic plan.
Oversees and supervises community volunteers and associated in-service programs. Manages volunteer resources and people to achieve the program goals and provide support to Foundation programs.
Manages and facilitates volunteer training and educational processes. Insures that all volunteers receive service descriptions, training checklists and on-the-job training in their assigned service areas. Completes annual safety education and yearly evaluations for all volunteers.
Manages, prepares, and maintains appropriate and accurate statistical data, volunteer files, and program information. Oversees and assures the documentation and maintenance of appropriate statistics, accurate volunteer file maintenance, and compliance with all regulatory and/or accreditation requirements.
Manages and facilitates volunteer program development in new service areas by working closely with internal departments to identify areas of opportunity.
Participates in/on a variety of committees, teams, and/or other related groups in order to receive and/or convey information.
May perform specialized functions based on assigned area of responsibility.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
Knowledge of applicable principles and practices as normally obtained through the completion of a Bachelors
Degree or equivalent and a working knowledge of program management principles and practices as normally demonstrated through a minimum of three years relevant experience.
Must have excellent oral, written and interpersonal communication skills to effectively interact and provide assistance to a diverse group of individuals. Must have a working knowledge of personal software packages. Skilled in handling multiple tasks simultaneously. Must have the ability to organize, prioritize and multi-task workload in a fast paced environment. Proficient use of written language in composing a variety of presentations, policies, procedures, and other applicable communication pieces. Skilled in maintaining composure and professional demeanor in difficult and stressful situations.
Prior experience working with volunteers in an oversight capacity.
Foundation Health Partners is an EEO/AAP employer; q ualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.