The Registration /Pre-Registration Representative is responsible for completing all registrations of
patients presenting for procedures, admissions or the ER. The Representative must collect and verify
demographic and insurance information so that the patient can be accurately identified and billed for
their services. Excellent customer service must be maintained with all patients and co-workers.
This position requires the full understanding and active participation in fulfilling the mission of
Saddleback Memorial Medical Center. It is expected that the employee demonstrate behavior consistent
with our core values; Accountability, Best Practices, Compassion and Synergy. The Employee shall
support Saddleback Memorial Medical Center’s strategic plan and participate in and advocate
performance improvement/patient safety activities.
Essential Functions and Responsibilities of the Job