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Schuyler Family Dentistry

Woodburn, Oregon

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Banner Health

Tucson, Arizona

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Baylor Scott & White Health

McKinney, Texas

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Banner Health

Susanville, California

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Duke University Health System

Durham, North Carolina

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MemorialCare Health System

Fountain Valley, California

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WMC Health

Suffern, New York

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Baylor Scott & White Health

Fort Worth, Texas

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WMC Health

West Nyack, New York

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Banner Health

Tucson, Arizona

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Baylor Scott & White Health

McKinney, Texas

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Penn State Health

Camp HIll, Pennsylvania

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Banner Health

Payson, Arizona

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Fairview Health Services

Edina, Minnesota

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Baylor Scott & White Health

Plano, Texas

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Kindred Healthcare

Dallas, Texas

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Duke University Health System

Durham, North Carolina

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Banner Health

Queen Creek, Arizona

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Customer Advocate 1 REMOTE
JOB SUMMARYThe Customer Advocate 1, under general supervision, communicates to Members and Providers policy and procedures and services of the Health Plan (Plan), and handles any complaints concerning the Plan by the membership. This position works on the Members behalf to resolve any issues and concerns by going the extra mile, when needed.ESSENTIAL FUNCTIONS OF THE ROLEUnder general supervision, communicates to Members and Providers policies, procedures and services of the Plan to ensure complete understanding of the Plan. Assists Members with access to the Plan system, and helps members choose an appropriate physician, and assist with appointments.Must adhere to call handling goals of 80% of calls answered within 30 seconds. Supports


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