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Duke University Health System
Durham, North Carolina
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Patient Financial Services CSC Representative - Onsite
Overview Job Summary : This position is responsible for providing Fairview Health Services patients an understanding of the billing and insurance processing of their healthcare services. The CSC Representative will counsel patients on financial solutions available to them either through direct payments, payment plans, or screening for qualification for assistance programs. The CSC Representative will manage MHealth Fairview EMS balances in the RescueNet system and understand in depth the ambulance and MedKab billing process and functions that are necessary to resolve accounts. They will also be well-versed in collection practices, understanding of the Attorney General Requirements, and able to liaison with bad debt vendors when needed. They wi
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