Medical Receptionist Trainer Central Florida FT Days
Location: Maitland, Florida
Internal Number: 21027817
Medical Receptionist Trainer Central Florida FT Days - AdventHealth Medical Group
Location: Central Florida Region
Top Reasons to work at AdventHealth Medical Group
Faith based & mission driven organization
Central Florida’s premier multi-specialty medical group
Comprehensive Employee Benefits such as Educational Reimbursement
CREATION Health employee wellness and lifestyle programs
Positive working climate to support a work life balance
Work Hours/Shift: 40/hrs a week. Must have availability from 7am-7pm
You Will Be Responsible For:
Serves as the trainer and effective mentor and educational resource to staff with emphasis on training new employees and employees identified as needing more training. Serves as an additional resource, when needed, regarding billing or coding issues at the practice.
Support the training efforts related to athenahealth, Cerner, and/or other software applications, and continuing education training across the medical group.
Provides valuable information to supervisors for employee performance evaluations, as needed.
Deliver effective functionality and workflow training to end users.
Tailor training delivery based on the specific style of the adult learner to achieve the desired comprehension and proficiency.
What You Will Need:
Must be familiar with Athena and Phreesia and others as required
Must be familiar with PCMH standards
Knowledge of health care field and medical terminology
Knowledge of and ability to utilize internal and external resources
Expertise in patient advocacy and navigating complex systems
Ability to function and assist others in stressful, fast-paced environments and effectively apply stress management techniques
Ability to resolve issues and work independently within their scope
Ability to exercise sound judgement, diplomacy and a professional demeanor
Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively to carry out job requirements
Experience with computers required
The Medical Receptionist Trainer under limited supervision, provides appropriate training to identified clerical staff (both new and existing) who are needing additional education. This position helps with front desk orientation and competency assessment. Serves as a mentor by epitomizing best practices in the examination of patients and assisting provider. Assists in practice education as needed. As a recognized trainer, may cover more than 1 practice through travel.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.