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Penn State Health
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Collector I
The Collector I, under general supervision and according to established procedures, performs collection activities for assigned accounts. The Collector I contacts patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtains insurance information, processes accounts for write-off, checks on interim billings, and counsels patients on financial arrangements. The Collector I also maintains collection files on the accounts receivable system by entering detailed records consisting of any pertinent information needed for collection follow-up. In addition, the Collector I communicates with collection affiliates and pro
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