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Duke University Health System
Durham, North Carolina
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Assoc Patient Service Specialist
Description Associate Patient Service Specialist- 2113960 JOB SUMMARY: Provides service to patient either pre-appointment, during or post appointment with regular guidance. Responsibilities may include inbound/outbound telephone calls, cash management, appointment scheduling, process of insurance updates and patient check in/out. KEY RESPONSIBILITIES: Conducts patient check-in and check-out. Schedules appointments through clinical communication or direct request. Provides positive first impressions utilizing customer service skills. Ensures point of service collections. Manages reception area, maintains or
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