The Certified Medical Assistant (CMA) will be responsible for assisting the provider in performing office examinations and procedures. Organizes and managers clinic patient flow. Gathers/documents patient screening data. Performs in-office diagnostic testing (e.g., Xray's, EKGs). Assists with patient and family education. Cleans rooms and instruments. Orders and distributes supplies. Schedule's appointments and testing, triages phone calls and emails, handles physician correspondence, and manages insurance referrals. The Certified Medical Assistant (CMA)'s position requires a highly organized individual who can safely manage more than one task at a time, move swiftly throughout the varied responsibilities, and work and interact as part of a team. The Certified Medical Assistant (CMA) is under the direct supervision of the Provider/Office Manager.
Customer Service a) Uses current technology to pull patients expeditiously from waiting rooms to exam areas. b) Proactively communicates delays to patients. Regulates patient flow/check-in as per protocol. Assists and covers the front desk and phones as needed.c) Demonstrates professional behavior in all setting visible to patients and visitors.d) Proactively identifies patient/visitor needs and takes steps to assist.
Planning and Managing Care a) Gathers screening and other data for the health care team.b) Demonstrates individual and team accountability by meeting basic patient/family needs: o Accompanies patients/families to exam rooms o Prepares patient for examination o Performs diagnostic testing (e.g., spirometry).c) Works with MD/provider to maintain efficient, effective clinic flow; checks schedules and organizes patient flow. Assist in patient call-backs and call-in prescriptions under direction of the physiciansd) Assists MD/provider with routine office proce
Facilitates identification of resources to meet patient healthcare needs
Continuous Learning* Participates in staff meetings.* Develops and achieves personal and professional goals.* Contributes to the achievement of VIP goals.* Participates in the quality improvement through data collection and documentation.
Communication and Collaboration: Communicates and collaborates effectively with all members of the health care team. Coordinate's patient care as directed by the MD/provider
Uses EHR effectively.
Personal behavior positively influences environment.
Receives feedback in a respectful and positive manner
Triages patient/family calls; responds to phone/email patient messages. Responds to patient questions/concerns/problems. Refers to immediate supervisor, clinic staff or provider
Assists MD/provider with routine office procedures: Pulls patient charts for labs, x-ray reports, consultation letters and other clinical information. Assesses reason for visit along with documenting height, weight, temperature, and vital signs. Fulfills clerical responsibilities
Vanderbilt Corporate Health and Wellness offers comprehensive and customized health screenings, immunization services and wellness education to improve the health of employees in Nashville and throughout Tennessee and the region. Call the number above to schedule an onsite health screening.
Monday - Friday 8:00 AM - 5:00 PM
PRN (as needed)
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Discover Vanderbilt University Medical Center:
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity -- of culture, thinking, learning and leading -- is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
VUMC Recent Accomplishments:
Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:
US News & World Report: #1 Adult Hospital in Tennessee and metropolitan Nashville, named to the Best Hospitals Honor Roll of the top 20 adult hospitals, 10 nationally ranked adult specialty programs, with 3 specialties rated in the top 10 nationally, Monroe Carell Jr. Children's Hospital at Vanderbilt named as one of the Best Children's Hospital in the nation, with 10 out of 10 pediatric specialties nationally ranked.
Healthcare's Most Wired: Among the nation's 100 "most-wired" hospitals and health systems for its efforts in innovative medical technology.
Becker's Hospital Review: named as one of the "100 Great Hospitals in America", in the roster of 100 Hospitals and Health Systems with Great Oncology Programs and to its list of the 100 Hospitals with Great Heart Programs.
The Leapfrog Group: One of only 10 children's hospitals in the to be named at Leapfrog Top Hospital.
American Association for the Advancement of Science: The School of Medicine has 112 elected fellows
Magnet Recognition Program: Received our third consecutive Magnet designations.
National Academy of Medicine: 22 members, elected by their peers in recognition of outstanding achievement
Human Rights Campaign Healthcare Equality Index: 6th year in a row that Vanderbilt University Medical Center was a Leader in LGBTQ Healthcare Equality.
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period. Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties. Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disease.As t...he largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.