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Position Summary: Accountable for all registration functions within the hospital - pre-admissions, in-patient, observation, out-patient, and emergency patient types. Responsible for accurate data entry and compliance with hospital policy and procedures as related to each patienttype. Responsibilities include accurate and timely discharges and transfers. Responsible for correct ADT information in the Order Entry system. Accountable for occurrence, insurance and identification of patients and the completion of required insurance forms,specifically Medicare and Medicaid. Billing documents will be produced at the registration station for outpatient and emergency room patients. Co-payments, patient portions and self-pay accounts will be collected at the point of service. In the registrationarea located next to ER, the representatives on duty are responsible for responding to alarms. Assists as needed in the QA process. Manage workload and perform in a service excellence manner to best represent the facility and department. This position alsoperforms other duties as assigned and as deemed necessary by the department director in order to achieve success of the department and facility.
Minimum Requirements: Ability to meet minimum hospital hiring standards 1-3 years related experience preferred Ability to type 45wpm Excellent Customer Service skills Computer Literate Independent Worker Dependable Preferred prior experience in a hospital or medical office Preferred knowledge of medical terminology
Education/Licenses/Certifications: High school or GED
MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho.
MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization.
Eleven hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washingt...on — Navos Behavioral Health Hospital, Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital.
Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.