The Senior Patient Service Representative provides on-site lead for daily operations for the Medical Secretary. Serves as a liaison between Practitioners and Patients. RESPONSIBILITIES: Serves as a liaison between Practitioners and Patients to coordinate successful delivery of care and services. Works with patients to get them checked in. Handling all questions that they have regarding the office and procedures. Reviews correspondence, memoranda, and routine reports and communicates with the Office Manager with issues and concerns. Answers all patient and hospital phone messages and communicates them with physicians. Processes incoming medical records and gets them into the electronic medica