The Patient Accounts team is seeking an Insurance Receivable Specialist to review, analyze, follow-up and resolve insurance balances on assigned accounts including using insurance web sites, phone calls, collection letters, referral to agency and financial assistance program, discussing with supervisor and manager, as needed.
**This is a hybrid role- with up to 9 onsite visits annually.
Review every Inpatient and Outpatient account on receivable report and take appropriate action with insurance according to departmental procedures.
Review insurance payment, enter any payment-related adjustments and transfer patient responsibility.
Resolve outstanding debit and credit insurance balances by using various collection techniques with third party carriers.
Timely follow-up and resolution of all denials and documentation requests by insurance carrier.
Identify and follow up on payment delays, underpayment or non-payment of claims.
Analyzes payments to ensure correct reimbursement.
You are :
Knowledgeable of third party billing and follow-up procedures .
Possess excellent time management and organizational skills with attention to detail.
Organized, able to analyze and effectively resolve accounts within established timeframes.
Ability to prioritize and multi-task.
Ability to adapt to shifting and competing priorities.
Possess excellent verbal and written communication skills.
Ability to effectively handle difficult interactions.
Excellent attendance and punctuality.
Flexible to work independently or in a collaborative environment.
Possess knowledge of online platforms such as Teams, WebEx, Google and Zoom.
High school diploma required
2-4 years of relevant work experience
Previous collections experience in Health care- Hospital collections a plus
Competitive compensation packages | Sick Time |Generous Vacation+ 12 holidays to recharge & refuel| Internal Career Mobility & Performance Consulting | Medical, Dental, Vision, FSA & Dependent Care|403b Retirement Savings Plan Match|Tuition Reimbursement |Parental Leave & Adoption Assistance |Commuter Spending Account |Fitness Discounts &Wellness Program | Resource Networks| Life Insurance & Disability | Remote Flexibility
We believe in communication, openness, and thinking beyond your 8-hour day @ MSK. Its important to us that you have a sense of impact, community, and work/life balance to be and feel your best.
Our Hiring Process
You review the posting, agree it sounds like a great fit & apply ->Talent Acquisition contacts you to schedule a phone interview (if your profile aligns) -> after speaking with the Talent Acquisition Specialist, you will connect with the Hiring Manager by phone or video -> if your experience is a fit, you will move forward to a video call or on-site visit with the team -> post-interview feedback->ideally an offer! ->reference check & onboarding-> orientation & official welcome to MSK.
At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes. For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.