The Patient Accounts team is seeking an Insurance Receivable Specialist to review, analyze, follow-up and resolve insurance balances on assigned accounts including using insurance web sites, phone calls, collection letters, referral to agency and financial assistance program, discussing with supervisor and manager, as needed.
**This is a hybrid role- with up to 9 onsite visits annually.
You will:
- Review every Inpatient and Outpatient account on receivable report and take appropriate action with insurance according to departmental procedures.
- Review insurance payment, enter any payment-related adjustments and transfer patient responsibility.
- Resolve outstanding debit and credit insurance balances by using various collection techniques with third party carriers.
- Timely follow-up and resolution of all denials and documentation requests by insurance carrier.
- Identify and follow up on payment delays, underpayment or non-payment of claims.
- Analyzes payments to ensure correct reimbursement.
You are :
- Knowledgeable of third party billing and follow-up procedures .
- Possess excellent time management and organizational skills with attention to detail.
- Organized, able to analyze and effectively resolve accounts within established timeframes.
- Ability to prioritize and multi-task.
- Ability to adapt to shifting and competing priorities.
- Possess excellent verbal and written communication skills.
- Ability to effectively handle difficult interactions.
- Excellent attendance and punctuality.
- Flexible to work independently or in a collaborative environment.
- Possess knowledge of online platforms such as Teams, WebEx, Google and Zoom.
You need:
- High school diploma required
- 2-4 years of relevant work experience
- Previous collections experience in Health care- Hospital collections a plus
- Systems knowledge of RMS/RAM/IDX/EMR (preferred)
Benefits Competitive compensation packages | Sick Time |Generous Vacation+ 12 holidays to recharge & refuel| Internal Career Mobility & Performance Consulting | Medical, Dental, Vision, FSA & Dependent Care|403b Retirement Savings Plan Match|Tuition Reimbursement |Parental Leave & Adoption Assistance |Commuter Spending Account |Fitness Discounts &Wellness Program | Resource Networks| Life Insurance & Disability | Remote Flexibility
We believe in communication, openness, and thinking beyond your 8-hour day @ MSK. Its important to us that you have a sense of impact, community, and work/life balance to be and feel your best.
Our Hiring Process
You review the posting, agree it sounds like a great fit & apply ->Talent Acquisition contacts you to schedule a phone interview (if your profile aligns) -> after speaking with the Talent Acquisition Specialist, you will connect with the Hiring Manager by phone or video -> if your experience is a fit, you will move forward to a video call or on-site visit with the team -> post-interview feedback->ideally an offer! ->reference check & onboarding-> orientation & official welcome to MSK.
#LI-HYBRID
