The Collector I, under general supervision and according to established procedures, performs collection activities for assigned accounts. The Collector I contacts patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtains insurance information, processes accounts for write-off, checks on interim billings, and counsels patients on financial arrangements. The Collector I also maintains collection files on the accounts receivable system by entering detailed records consisting of any pertinent information needed for collection follow-up. In addition, the Collector I communicates with collection affiliates and provides information to the Credit Bureau in solving payment difficulties.
The ideal Collector I candidate has some Collections experience, excellent communication and customer service skills, and is able to work with difficult situations in a calm and professional manner.
Specialty/Department/Practice - [Enter Spec/Dept/Prac] (i.e. Critical Care, Radiology, Family Care)
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!