Primary liaison between a designated Institute(s), their Financial Managers and the clinicians for all items related to Revenue Management. Works closely with Institute, Physician, Advanced Practitioners, and Hospital / Clinical Operational leadership. This role is responsible for the proactive management of the revenue cycle processes and requires a full understanding of systems, clinical workflows and tools, process, and Institute specific billing and coding requirements. This role will provide the Institutes and Revenue Management leadership with the status and analysis of standard operational, financial and statistics on a regular basis and is recognized as a leader and subject matter expert by colleagues. Develops educational materials and processes to promote and streamline charge capture initiatives for providers throughout the system. Delivers this education in a meaningful and effective manner that will focus on efficiency and revenue optimization.
Develops and delivers orientation and educational programs to support revenue optimization and charging compliance among clinicians.
Establish and manage effective ongoing communication with assigned Institute(s) to identify and address business needs; providers guidance and timely responses to customer service questions and requires; leads regular meetings with institutes and stakeholders.
Works collaboratively with practices and leaders to enhance workflows and procedures by identifying training and development needs for all processes within the Revenue Cycle.
Completes analysis of issues for action, presents this information and implements or supervises action plans.
Proactively identifies sources of issues and communicates these to appropriate parties.
Provides Institute(s) with updates on new initiatives within Revenue Management designed to enhance performance.
Work is typically performed in an office environment. Travel may be required. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
*Relevant experience may be a combination of related work experience and degree obtained (Associate's Degree = 2 years; Bachelor's Degree = 4 years).
High School Diploma or Equivalent (GED)- (Required), Associate's Degree- (Preferred)
Minimum of 10 years-Related work experience (Required)
Certification(s) and License(s)
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh FoodFarmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencingprograms, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 1...3 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers. What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.