Primary City/State:

Gilbert, Arizona

Department Name:

Outpatient Observation Unit

Work Shift:

Day

Job Category:

Administrative Services

Find your path in health care.?? At Banner Health, caring for people is at the core of all we do.?? We are committed to diversity, equity and inclusion.?? If that sounds like something you want to be a part of - apply today!

Banner Gateway Medical Center is seeking a new Health Unit and Monitoring Coordinator. This position is responsible for a variety of administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. The position facilitates communication between physicians, nurses and physicians, calls in consults and acts as a liaison with all other internal departments and external contacts. You will be part of a team in charge of all??patient's requiring cardiac monitoring within the facility. You have the opportunity to collaborate on a regular basis with the RNs and other members of the team on the floor assuring patient care. In this role you will also be responsible for maintaining logs of activity and changes or behaviors in accordance with facility standards.????

This position is full time 6a to 630p Day shift and will include weekends and holidays on a rotating basis. This role offers a flat rate $1/hour weekend shift differential.

Your pay and benefits are important components of your journey at Banner Health. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet??? recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 176 private rooms, eight operating suites, a 37-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve. About Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including Stem Cell Transplantation and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 50 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two way audio-video to assist the bedside nurse with patient care.

POSITION SUMMARY
This position is responsible for a variety of administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. The position facilitates communication between physicians, nurses and physicians, calls in Consults and acts as a liaison with all other internal departments and external contacts. This position is also responsible for continuous observation of patients??? monitors, leads and/or activity and behaviors, and for reporting pertinent changes and abnormalities to the appropriate clinical staff. This position is also responsible for maintaining logs of activity and changes or behaviors in accordance with facility standards.

CORE FUNCTIONS
1. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.

2. Processes patient admissions, records bed assignments in system, makes face sheets and prints patient labels upon admission. Orders outside records from other facilities and Physician???s offices. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient???s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Enters pending discharges into the system. Coordinates patient appointments for procedures and treatments that may be required prior to timely discharge. Processes patient discharges.

3. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.

4. Provides continuous observation of monitors, leads and/or activity and behaviors for assigned patients. Must be aware of pertinent medical history, medications and code status for each of their assigned patients. Alerts appropriate clinical staff of any changes and abnormalities.

5. Obtains calibrated rhythm strips per policy and maintains documentation in accordance with facility standards. Documents changes in clinical and/or behavioral activity. Provides information and summaries to physicians and staff.

6. Monitors and assists in the maintenance of monitoring equipment.

7. This position works under local supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with other health unit coordinators and other staff at all levels throughout the facility. Customers are patients, families, physicians, unit staff, case managers, patient service staff and medical records staff. Interacts with a wide variety of external customers.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Current BLS certification may be required in certain departments.

Depending on department assignment, completion of unit approved basic electrocardiogram -OR- electroencephalographic interpretation course or on the job training ??? and - a minimum passing score of 85% on ECG -OR- EEG test, with accurate identification of all lethal cardiac dysrhythmias - OR - epileptiform activity. Must possess a working knowledge of medical terminology. Requires effective interpersonal and problem solving skills.

PREFERRED QUALIFICATIONS
Certified Nursing Assistant or Emergency Medical Technician is preferred.

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

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