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Professional Transition Strategies

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Manager Patient Access - Pre Services
Overview Atlantic Health System is seeking a full-time Patient Access Manager for the Pre-Services operation over several AHS sites. Managing day-to-day Pre-Access Services Center operations, including call monitoring, work queue completion/volume assessment, clearance statuses, TOS cash collections, days out, activities of Supervisors and staff to ensure teams are performing at expected levels and KPI targets are metResponsibilities Summary:Provides high quality and efficient pre-access services to internal AHS departments and AMG physician practices.Ensures successful adherence to target service levels and excellent customer service objectives.Monitors operating metrics (customer satisfaction, service levels, quality/productivity


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