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Duke University Health System
Durham, North Carolina
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Patient Billing Advocate, Hybrid
Purpose Statement / Position SummaryThe Patient Billing Advocate is responsible for providing the highest level and quality while advocating for patients to address out of pocket costs or direct inquiry from insurance. Demonstrates a personal commitment to understanding, meeting and exceeding the needs of fellow employees They are accountable for closing the loop for patient inquiries to our department and reaching out to patients with self-pay balances.
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