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Valley Children's Healthcare
Madera, California
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Advocate II--Financial
DescriptionSUBFUNCTION DEFINITION: Responsible for the timely registration and scheduling of patients for in-patient and out-patient services.REPRESENTATIVE RESPONSIBILITIESFamily ExperienceServe as a direct contact for parents with complex financial needs and billing concerns and work to improve the family's experience.ResourcesAssessment, discernment, completion and mastery of entry level resources such as: income-based Medicaid, hospital financial programs and Title V funding.Family EducationEducate families how to utilize available resources and renew them for chronic care patients.LiaisonAct as liaison between family, customer service and basic billing teams.Hospital Billin
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