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WakeMed Health & Hospitals
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Shaker Heights, Ohio
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Collector 1
JOB SUMMARYThe Collector under general supervision and according to established procedures, performs collection activities for assigned accounts. Contacts patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtain insurance information, check on interim billings, and counsel patients on financial arrangements. Maintains collection files on the accounts receivable system.ESSENTIAL FUNCTIONS OF THE ROLEPerforms collection activities for assigned accounts. Contacts patients, insurance companies, attorneys, employers and Physicians to resolve payment difficulties or arrange satisfactory payment plans.Contacts patients and insurance company representatives by telephone or th
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