Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Location: Float / Medical Group / Varying locations
The role you’ll contribute:Greet and register patients. Collect and verify patient demographic information to include email address, patient portal registration, mobile phone collection and insurance information and benefit eligibility. Perform clerical duties. Meet the communication needs of the patient/family, office/clinic staff and the medical staff.
The value you’ll bring to the team
Professionally and politely greet the patients as they enter the practice.
Appropriately perform all tasks related to the registration of the patients into the practice management system to include but not limited to collecting and verifying patient demographics, including email address, mobile phone, insurance information, and insurance eligibility etc.
Communicate appropriately and clearly to co-workers, physicians and practice supervisor.
Perform clerical duties.
Explain billing policies, collect co-payments and outstanding patient balances.
Schedule new and return appointments; explain registration process and give directions to new patients; may explain procedure preparation to patients.
Answer telephone in a professional and courteous manner, take messages; direct calls to appropriate staff members.
Balance petty cash and make daily bank deposits.
The expertise and experiences you’ll need to succeed:
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.