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Crane Mountain Dental

Lakeview, Oregon

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ChristianaCare Health System

Wilmington, Delaware

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PIH Health

Cypress, California

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North American Dental Group

Middleburg Heights, Ohio

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University of Maryland Medical System

Glen Burnie, Maryland

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Baylor Scott & White Health

Bryan, Texas

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CHRISTUS Health

Corpus Christi, Texas

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Northeast Georgia Health System

Gainesville, Georgia

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Baylor Scott & White Health

Killeen, Texas

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Duke University Health System

Durham, North Carolina

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ChristianaCare Health System

Elkton, Maryland

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Baylor Scott & White Health

Dallas, Texas

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Baylor Scott & White Health

Bee Cave, Texas

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Beebe Healthcare

Millsboro, Delaware

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Baylor Scott & White Health

Kingsland, Texas

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Vanderbilt Health

Nashville, Tennessee

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AdventHealth

Kissimmee, Florida

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Baylor Scott & White Health

Lago Vista, Texas

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University of Maryland Medical System

Bel Air, Maryland

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Provider Customer Advocate 1
JOB SUMMARYThe Customer Advocate 1, under general supervision, communicates to Members and Providers policy and procedures and services of the Health Plan (Plan), and handles any complaints concerning the Plan by the membership. This position works on the Members behalf to resolve any issues and concerns by going the extra mile, when needed.ESSENTIAL FUNCTIONS OF THE ROLEUnder general supervision, communicates to Members and Providers policies, procedures and services of the Plan to ensure complete knowledge of the Plan. Assists Members with access to the Plan system, and helps members pick an appropriate physician, and assist with appointments.Must adhere to call handling goals of 80% of calls answered within 30 secon


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