Overview

St. Luke's Health System is seeking a Patient Financial Advocate in Twin Falls.

In this role you can be the "Voice of the Patient" assisting our community with their financial needs so that they can receive the medical care they need.

Patient Financial Advocates are accountable for assisting patients in accessing resources to break down any financial barriers by assisting them in applying for both federal and state programs, based on confidential financial information from the facility and patients to determine qualification for financial assistance.

Do you have experience working with insurance companies?

Do you enjoy working with people and have a desire to help your community?

This is a FULL TIME role that is eligible for our full benefits package:

- Health, dental and vision benefits

- Retirement plans with employer match

- Paid time off, Sick Leave

- Life insurance

- Tuition Reimbursement

And so much more!

The schedule for these roles is Monday through Friday, generally during daytime clincal hours of 8am through 5:30pm.

Responsibilities

• Under general supervision, follows well-defined policies and procedures. Provides support to more experienced personnel by performing routine assignments, moderately difficult in nature.
• Maintains and improves quality results by adhering to standards and guidelines; recommends improved procedures.
• Serves as a patient advocate in providing assistance/expertise to patients, families and other external or internal contacts.
• Works closely with patients/families and state and county caseworkers to ensure approval of state and county assistance, assisting to complete applications as needed.
• Makes calls to patients to gather sufficient information to obtain authorization and benefits collection of patient portion.
• Acts as a liaison between the patients, physicians, patient clinics, centralized billing office, and community agencies.
• Screens patients to make the determination of eligibility for internal and external assistant programs.
• Solves problems of limited complexity and refers more complex issues to higher levels.
• Performs duties requiring independent thought and judgment.
• Performs other duties and responsibilities as assigned.

Qualifications

• Education: Bachelor's degree or 4 years relevant experience in lieu of degree.
• Experience: 0 year's relevant experience.
• Licenses/Certifications: None

Why St. Luke's

A strong, talented staff is at the heart of St. Luke's Health System. We are the state's largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers. We're proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence.

*St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.