All the benefits and perks you need for you and your family:
-Career Development
-Whole Person Wellbeing Resources
-Tuition Reimbursement
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Monday-Friday 8:00am – 5:00pm
Location: 15 John Maddox Parkway, Rome, GA
The role you’ll contribute:
The Pre-Access Authorization Specialist, under general supervision, maintains performance standards appropriate to area by obtaining account benefits and/or verifying authorizations are in place for all chemotherapy regimens and treatments, and meeting standards established by leadership for all patient services. Meets or exceeds department audit accuracy and productivity standard goal. Uses utmost caution that obtained benefits, authorizations, and/or pre-certifications are accurate according to the actual test, and procedure or registration being performed. Adheres to AdventHealth Corporate Compliance Plan and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:
•Responsible for review of treatment orders and determines insurance benefits and authorization requirements.Ensures specified medical terms, diagnosis, medication codes and supporting clinical documentations are met. Utilization review to facilitate the sending of clinical information in support of the authorization to payor or third-party administrators, as assigned.
•Reviews medical records in detail to confirm the treatment is supported by approved medical studies. Ensurespatientordersare changed accordingly if biosimilar drug is preferred. Ensures that each treatment is coded, reviewed, and financially cleared based on the patient insurance requirements.
•VerifiesmedicalnecessityinaccordancewithCentersforMedicare&MedicaidServices(CMS)standardsbyreviewing guidelines and communicates relevant coverage/eligibility information to the patient. Alerts physician offices to issues withverifying insurance.Responsible for communicatingtoservicelinepartners of situationswheremedicalnecessity is not met to include review of journal articles, compendia and/or peer review to justify medical necessity approval.
•Reviews clinical records when following up on authorization request directly with a payor. Escalates peer to peer (insurance company physician requests to speak to ordering physician) requests to physician offices and assists in schedulingpeertopeerrequestswiththeofficeandthepayertoensureanauthorizationdecisionismadepriortodateof
service.
•Obtainsinitialandsubsequentpre-authorizationformedicaltreatments,aswellasresearchprotocols,onallnew andexistingpatientsandnotesapprovalsintheelectronicmedicalrecord.Uploadstreatmentsupportingdocumentation packet to the electronic medical record for Revenue Cycle billing and coding teams.
Qualifications
The expertise and experiences you’ll need to succeed:
•Advancedunderstandingofhospitalelectronicmedicalreport(EMR) system
•Basicmedicalterminology
•Ability to communicate in English
•Familiaritywithmedicalterminologyandconcepts
•Workingknowledgewiththird-partyinsuranceadministrators authorization and clinical care processes
•KNOWLEDGE AND EXPERIENCE PREFERRED:
•Understanding of HIPAA privacy rules and ability to use discretion when discussing patient-related information that is confidential in nature as needed to perform duties
•Intermediate medical terminology
•Bilingual – English/Spanish
•EDUCATION AND EXPERIENCE REQUIRED:
•High School Grad or Equiv and 3+ years experience
•One (1) year experience in healthcare related business operations within
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.