Hosp Ops Customer Service Rep - Day Shift - Ben Taub in Houston, TX for Harris Health System

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Hosp Ops Customer Service Rep - Day Shift - Ben Taub

JOB SUMMARY:Meet, greet and interview customers to collect patient's feedback and elevate feedback/concerns to appropriate management level. Conduct minor deficiencies, and assist as necessary. Attend required meetings and departmental rounding sessions to assess potential issues and assist with resolutions. Assist with patient satisfaction analysis and in developing corrective action plans.MINIMUM QUALIFICATIONS:1) Education/Specialized Training/Licensure: Associate's Degree required.2) Work Experience (Years and Area): Two (2) years customer service, receptionist, phone operator, sales, hospitality, or healthcare experience. Healthcare preferred.3) Equipment Operated: Standard basic o

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