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Telecommunication Attendant Lead, Evenings
Job DescriptionSchedule2:30p-11p including e/o wknd and holidaysJOB SUMMARY:Interacts in a customer-focused and compassionate manner to ensure customers' needs are met with an emphasis on customer service satisfaction. Receives and directs incoming telephone calls throughout Shore Regional Health, while continuously maintaining confidentiality, professionalism and ethics.ESSENTIAL FUNCTIONS OF THE JOB:1. Answers incoming telephone calls on telephone console; directs calls to requested or appropriate extensions.2. Monitors emergency, fire, panic, and/or trouble alarms and takes appropriate and immediate action in accordance to department polic
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