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Supervisor Technical Support - Data Center Operations
DescriptionSummary:The Technical Support Supervisor role supervises the Technical Support team in all day to day operations, maintenance and support. This includes direct responsibility for all staff resources to ensure proper IM support 7 days a week, 24 hours a day. This position oversees a team which is responsible for Tier 2 remediation of incidents, requests, and changes related to wide variety of services and technologies such as HL7 interfaces, application job processing, virtualization, email, backups, client / server frameworks, printing, data delivery and application services (including Citrix, VMware, Exchange, Meditech, Cloverleaf, IIB, LRS Printing, and Networker). The Technical Support Supervisor ensures the processes and procedure


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