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Nuvia Dental Implant Center Logo
Nuvia Dental Implant Center

Portland, Oregon

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Professional Transition Strategies

Coos Bay, Oregon

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Vail Health

Edwards, Colorado

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Yuma Regional Medical Center

Yuma, Arizona

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North American Dental Group

Bath, New York

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North Kansas City Hospital

North Kansas City, Missouri

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North Kansas City Hospital

North Kansas City, Missouri

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North American Dental Group

Dartmouth, Massachusetts

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North American Dental Group

Fairfield, Connecticut

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Vanderbilt Health

Nashville, Tennessee

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CommonSpirit Health Mountain Region

Lakewood, Colorado

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University of Maryland Medical System

Chestertown, Maryland

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Vanderbilt Health

Nashville, Tennessee

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Benefis Health System

Great Falls, Montana

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Duke University Health System

Raleigh, North Carolina

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Yuma Regional Medical Center

Yuma, Arizona

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CHRISTUS Health

Alamogordo, New Mexico

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Baylor Scott & White Health

Ennis, Texas

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Baylor Scott & White Health

Brenham, Texas

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Baylor Scott & White Health

Red Oak, Texas

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Baylor Scott & White Health

Irving, Texas

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Provider Customer Advocate
JOB SUMMARY The Customer Advocate 1, under general supervision, communicates to Members and Providers policy and procedures and services of the Health Plan (Plan), and handles any complaints concerning the Plan by the membership. This position works on the Members behalf to resolve any issues and concerns by going the extra mile, when needed. ESSENTIAL FUNCTIONS OF THE ROLE Under general supervision, communicates to Members and Providers policies, procedures and services of the Plan to ensure complete knowledge of the Plan. Helps Members with access to the Plan system, and helps members pick an appropriate physician, and help with appointments.Must adhere to call handling goals of 80% of calls answered within 30 sec


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