Provider Customer Advocate in Belton, TX for Baylor Scott & White Health

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Medical Secretary II, Radiation Oncology

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Waxahachie, Texas

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Security Officer - Calabasas Clinic

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Access Services Representative 2 - PT -Weekends -7p to 7a

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General Dentist - Full Time

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Austintown, Ohio

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Pediatric Dentist - Winning Smiles

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Buffalo, New York

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Associate Patient Service Specialist - Vanderbilt Orthopaedics

Vanderbilt Health

Nashville, Tennessee

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Access Services Representative 2 - PRN

Baylor Scott & White Health

Marble Falls, Texas

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Access Services Representative (4pm-1am)

Baylor Scott & White Health

Rowlett, Texas

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General Dentist - Island Dental

North American Dental Management, LLC

Key West, Florida

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Pediatric Dentist - Winning Smiles

North American Dental Management, LLC

Buffalo, New York

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General Dentist - Refresh Dental

North American Dental Management, LLC

Pittsburgh, Pennsylvania

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Provider Customer Advocate

JOB SUMMARY The Customer Advocate 1, under general supervision, communicates to Members and Providers policy and procedures and services of the Health Plan (Plan), and handles any complaints concerning the Plan by the membership. This position works on the Members behalf to resolve any issues and concerns by going the extra mile, when needed. ESSENTIAL FUNCTIONS OF THE ROLE Under general supervision, communicates to Members and Providers policies, procedures and services of the Plan to ensure complete knowledge of the Plan. Helps Members with access to the Plan system, and helps members pick an appropriate physician, and help with appointments.Must adhere to call handling goals of 80% of calls answered within 30 sec

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