The Guest Services Representative manages the communication network of the organization. Responsibilities: They are responsible to receive the incoming calls and provide the callers with necessary information. They are the voice of the organization. They help to coordinate all calls for hospital staff and departments. They make certain the enquiries made by patients and their family members are received and handled appropriately. Additionally, they may perform certain administrative and secretarial duties as well. The Clerk acts as both receptionists for the main hospital lobby as well as the operator. Clerk is required to answer any incoming calls to the hospital and direct them to the proper person(s) Clerk is responsible for calling all hospital emergency