Job SummaryAssists the Associate Administrator or Director of Patient Accounts in managing and coordinating the daily operations of the Patient Financial Services (PFS) Bad Debt Collections, Billing, Customer Service, Follow Up, Payment Posting, Refund/Credit Balances, and Medicaid Pending Departments. Manages appropriate levels of staff during various shifts which include patient account representatives, Patient Accounts management support staff, bad debt representatives, payment clerks, Customer Service representatives, Insurance Verification/Coordinator staff, and Follow Up specialists. Manages the revenue cycle process, billing and collections of patient accounts, payment postings, bad debt collections, customer s