Required:

• Ability to perform under the pressure of frequent interruptions and distractions.
• Ability to proofread very detailed materials and monitor work accurately.
• Strong interpersonal skills to effectively and diplomatically interact with others.
• Demonstrated excellent verbal and written communication skills.
• Ability to speak clearly and distinctly using appropriate vocabulary and grammar to obtain and convey information.
• Skill in working independently and following through on assignments with minimal supervision.
• Ability to maintain equanimity in the face of resistance, indifference or hostility.
• Knowledge and skill in using various computer programs such as Word, Excel, PowerPoint, Outlook email and database software.
• Ability to establish and maintain cooperative working relationships with co-workers, faculty, residents, nurses, students, University representatives, patients and the public.
• Willingness to work a flexible schedule which will include evenings, nights, weekends, and holidays.
• Ability to organize and track multiple records and requests and follow through in a timely manner.
• Ability to handle confidential material while protecting its strict confidentiality.

Preferred:

• A minimum of two years of scribe or related physician support experience.
• Prior experience with training new Physician Support Assistants.
• Previous experience with electronic medical records such as Medhost, EPIC, Cerner, etc.
• Detailed knowledge of medical terminology and the ability to distinguish different exams and medical diagnoses is required.
• Knowledge of E&M codes and the level of documentation necessary for each billing level.