Overview

Schedule: Monday-Friday, 8:00 AM - 4:30 PM
Location: North Hospital

About the Role

We are seeking a Registration Specialist to join our team at North Hospital. This role is essential in ensuring smooth patient flow and accurate registration processes while delivering exceptional customer service.

Key Responsibilities

• Register patients and manage check-in/check-out processes
• Schedule appointments and procedures
• Handle pool messages and phone calls
• Obtain and verify financial and demographic information for accurate billing and clinical outcomes
• Interview patients for medical information and explain charges and policies
• Validate and enter charges into appropriate systems; collect necessary payments
• Answer incoming calls and direct patients and visitors appropriately

Preferred Knowledge

• Cerner
• Passport
• IDX

Qualifications

• High School Diploma/GED required
• Prefer relevant experience in a healthcare setting
• Ability to learn and retain medical coding (ICD-10, CPT) preferred
• Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred
• Basic proficiency in MS Office (Word, PowerPoint, Excel)