JOB SUMMARY
 
The Revenue Cycle Process Owner supports vendor portfolio management by serving as the primary liaison between assigned vendors and internal BSWH stakeholders, monitoring contractually defined performance metrics, identifying trends, and maintaining financial and operational controls that enable vendor accountability, accurate spend management, and effective execution.

This role does NOT require reporting to the office (downtown Dallas).  We need a person who can thrive in a virtual environment and be accountable to their deliverables.  We would want them to travel to Dallas 1-2 a year for full-team meetings.  

ESSENTIAL FUNCTIONS OF THE ROLE

Financial Administration & Vendor Billing
?    Create new purchase orders (POs) in accordance with approved contracts, scope, and funding authorizations
?    Receive and reconcile vendor invoices to confirm accuracy, completeness, and alignment with contracted services and volumes
?    Partner with vendors to resolve invoicing discrepancies, clarify charges, and address missing or incorrect documentation
?    Collaborate with Finance and Accounts Payable to ensure timely processing and payment of vendor invoices
?    Track vendor spend against contract terms, forecasts, and purchase order limits, escalating variances as needed
 

Internal & Vendor Intake and Troubleshooting 
?    Serve as the primary point of contact for both internal BSWH teams and assigned vendors for day?to?day revenue cycle issues, questions, and requests
?    Coordinate with vendors and Information Services (IS) to investigate root cause, validate data, and drive timely resolution
?    Track issues through resolution and communicate status and outcomes to internal stakeholders
?    Escalate risks, unresolved issues, or material impacts to the Revenue Cycle Manager as appropriate

Reporting & Analytics
?    Build, maintain, and enhance Power BI dashboards supporting vendor performance, financial trends, and operational outcomes
?    Maintain Revenue Cycle Systems (RCS) Playbook reporting, metric definitions, and supporting documentation
?    Provide ongoing visibility into performance, spend, and emerging risks across the vendor portfolio
 

System Monitoring & Issue Identification
?    Partner with Information Services (IS) and vendors to support triage and timely resolution of technical or data?driven issues
?    Quantify financial and operational impact of file breaks and system issues for leadership awareness and escalation
 

Portfolio Optimization 
?    Collaborate with the Revenue Cycle Manager on the development of SBARs for new vendor solutions, scope expansions, or vendor proposed enhancements
?    Develop baseline metrics, trend analysis, and financial and operational impact assessments to support SBAR recommendations
?    Validate assumptions, feasibility, and measurability of proposed solutions and performance metrics
?    Support leadership review and post decision tracking of approved initiatives

ACCOUNTABILITY 
The Revenue Cycle Process Owner is accountable for:
?    Accuracy, timeliness, and integrity of vendor performance, financial, and operational reporting
?    Timely intake, troubleshooting, coordination, and tracking of vendor?related issues, including engagement with vendors and Information Services (IS) to drive resolution
?    Proper creation and maintenance of purchase orders in alignment with approved contracts and scope
?    Accurate invoice receipt, reconciliation, and issue resolution in collaboration with vendors and Finance
?    Timely identification, communication, and escalation of risks impacting vendor performance, cost, or revenue cycle outcomes
?    Owning issues and resolutions from initiation through completion, ensuring follow-through and closure of all assigned matters

BENEFITS

Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level

 

About Baylor Scott & White Health

Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!

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