JOB SUMMARY
The Product Development Manager will play a pivotal role in assisting with driving the success and growth of our organization by overseeing and managing the development of new product lines. In addition, they are responsible for monitoring and evaluating the performance of our existing products, (STAR+PLUS, STAR, CHIP, Medicare (D-SNP), and Marketplace) analyzing key metrics and making data-driven recommendations for product enhancements or strategic pivots. The Product Development Manager is responsible for managing product by aggregating market intelligence to identify and develop future benefit plan designs; recommends product positioning for new and existing products and modifies current products as necessary to be compliant with regulatory requirements. The Product Development Manager will manage new product initiatives from concept to implementation and provide ongoing monitoring. This individual will lead cross-functional teams, collaborate with key stakeholders, and leverage market insights to design and deliver innovative products that meet the needs our members and drive business growth. This position will collaborate with Business Development, Finance, Compliance and Operations to report market dynamics, trends and ensure competitive offerings.

JOB SPECIFICATIONS

Collaborates with executive management to build out the infrastructure (technical, sales, account management, billing, etc.) to service commercial accounts and builds consensus across departments during the product development and implementation to drive innovation

Manages implementation teams created and ensures full transition to operational models
Leads, coordinates, and manages monthly service meetings with clients to champion a customer-centric approach; develops and ensures distribution of performance monitoring reports both internally and with clients

Effectively advances Community's brand and promotes the organization throughout its markets and communities by volunteering (40 or more hours per year) for, community-based, governmental, industry, accreditation, provider, or business development entities whose purpose aligns with Community's mission, or that impact Community's operational success or organizational sustainability

Responsible for completing and submitting the RFPs and bid submissions and for new and existing programs

Remains current with trends in new product development, distribution strategies (brokers, etc.), HHSC and TDI regulations relevant to these lines of business

Other duties as assigned

Product Development Manager (D-SNP)

MINIMUM QUALIFICATIONS:
Education/Specialized Training/Licensure: Bachelor's degree in business administration, Healthcare Management, or related field required.

Work Experience (Years and Area):
5+ years relevant and comprehensive knowledge of the field's concepts and principles.

5 + years of Medicare (D-SNP) experience in product management or development roles within the healthcare or managed care industry preferred.